What Is Incivility In Your Organisation Costing You?

By Jeremy Blake on November 16, 2018

With thanks to Daniel Pink* for recommending this Ted Talk in his latest newsletter.


Why Being Respectful to Your Co Workers is Good For Business


Imagine measuring the cost of not being civil to colleagues and co-workers?


What if you could prove that being unkind to people at work, through constant scathing remarks, inhospitable feedback and more, was costing your business a lot of money.


Through my work with many and varied organisations I have learned of the effort and extent some people will go to undermine colleagues and play office politics. The research of Christine Porath and her colleagues is truly enlightening and staggering. Using her research as well as some vital - what you can do about it principles and methods, this is a very worthwhile 15 minutes of viewing.


One big name to step forward and share their estimate of what incivility was costing them is Cisco, it’s worth clicking the link to hear that alone.


It was Henry James, author of The Turn of The Screw who said: “Three things in human life are important: the first is to be kind; the second is to be kind; and the third is to be kind.”

This video bears that out with a demonstrative ROI that will please the non-people development types in your organisation too.

Unlike a magazine article you can’t leave this email out for them to just see, why not share it on Linkedin?

Watch it here Why Being Respectful to Your Co Workers is Good For Business

* (who wrote Drive, To Sell is Human and has his new book When – The Scientific Secrets of Perfect Timing, out now)