"The record results achieved at Holidaysplease since our Team Leaders embarked on their Leadership Programme with Reality Training clearly indicate what a great decision investing in the training was! For our Leaders the programme was both challenging and thought provoking as they developed and then implemented new learnings and skills. They also had a good deal of fun along the way! The level of ongoing support our leaders received from start to finish has been outstanding and the library of resource they now have at their disposal on a daily basis is proving to be invaluable.
All in all a rip roaring success!"
Richard Dixon - Director, Holidays Please
Through our work with many national and international organisations, we see this role as the most crucial one to ensure a consistent level of sales and service is achieved.
From our experience on projects and partnerships with our clients lasting between two and eight years, we have devised this experiential team leader programme in a modular approach to make your managers as inspirational and effective as they can be.
They do this by empowering their people and as Nick Moore, Reality Training's Change Programme and Project Manager, says “they replace the wrong habit of watching the score board with the new habit of playing the game.”
To watch our latest webinar ‘Team Leaders’ simply click here.
Typically this programme runs from the shortest time frame of 6 months to two years.
1. Persuasion and Influence
The opening workshop looks at the ways people are influenced and persuaded. A great way to self-analyze strengths and weaknesses when it comes to getting teams and individuals to perform.
2. Prioritization and Time Management
A look at theoretical time management principles and very practical approaches to prioritization.
3. Goal Setting
How are individual and team goals structured? What is the best way to help someone set a goal that they are inspired to reach? We challenge and decide the best way for your managers to create their own goals and help their teams to set and refine theirs.
Some people can’t let go, others give too much autonomy. How to recognize your existing habits when it comes to delegating tasks and responsibilities and to empower others to become more responsible and grow in creative confidence.
5. Sales Meetings
Begin with the end in mind said Mr Covey but how do you do that every day? Building on your delegation skills you grow the confidence of others to lead sales meetings and help people grow into their functional strengths.
6. Leadership through Coaching
Telling people what to do has a very different outcome to coaching them in what they can achieve. Using Reality’s simple and highly effective coaching model we develop team Leaders in how to coach and inspire people to grow in their professional and interpersonal skills. We continue to build on our coaching work and take them to the next level.
7. Performance Management
What happens when someone hasn’t taken responsibility and their effort and application is lacking? We discuss and decide on the best method of performance management to suit your culture and managers have a case study to build over the prevailing weeks.
8. The 5 Principles
Team leaders deepen their skills and knowledge of The 5 Principles – Reality’s sales and service model and raise the skill level of all four quartiles of personnel.
9. Selling to The C Suite
In business we often build relationships with very few stakeholders This module looks at how Team leaders can extend their relationships internally with different functions and specialists within your organisation.
10. Presentation Skills Training
Are your slides better than you are? Or are you all talk and no visual support? This module gives you The CADA Presentation Structure which will enable you to prepare for every single presentation you have whether you are inspiring one person or one thousand people.
Pre boarding – self-analysis, reading and viewing materials pre training.
Live training session.
Peer to peer review.
Review with Reality on a Coaching Call or webianr between each module.
Review with their manager.
You can also take this programme with additional e-learning, video and coaching support.