5 Principles of Sales through Service: Our featured Programme
At Reality Training, we have tailored our Customer Service Training to thousands of salespeople across the UK, Europe, India and the US. In fact, our most popular programme, the 5 Principles of Sales through Service, has consistently delivered improved sales conversion rates for organisations in five different states in the US, India and the Philippines.
The 5 Principles programme prepares any agent, consultant or customer service person to take any tentative enquiry, turn them into a new customer, and then manage their expectations and relationship with your organisation.
Clients currently using their own bespoke version of The 5 Principles include: Halfords, Dunelm, Kuoni and Co-Operative Travel.
Our Current Leadership Training Courses
- The Reality Team Leader Programme
- Essentials Team Leader Programme
- Presentation Skills Training
- Train-the-Coach Course
- Teambuilding Training
- Project Management Training
- Key Account Management Training
- Customer Service Training Courses
- Service Recovery Training
For more information on these or any of our Training Courses, please contact us below.