In my role as a salesperson I often follow up decision makers who haven't yet decided whether or not they want to engage us, as well as approaching new prospects.

With every product or...

The mindset of the consumer is the mindset of the retailer. Last weekend as the omni channel directors and operations people were in their gardens and christening their barbecues, a lot of them...

What is 'No Deal'?

This blog post explains how complex and significant negotiations are handled, and gives you some essential tips on how to negotiate.

The problem:

The news...

One of the joys of holidays is eating in restaurants and trying new cuisine. I was reminded recently, about a restaurant I visited in Sardinia many years ago, which specialised in fish. The owner/...

Most teams need something to put them in a 'winning mood'.

In Shakespeare's play 'Henry V' the young king speaks to his men the morning of the battle of Agincourt. Now, I realise this is a...