I’m just back from the ABTA Travel Convention in Abu Dhabi, which was a big hit on the networking front, and I gleaned some good insights and ideas from some of the speakers.
Phubbing. This...
Watching from afar, it’s tempting to write something very emotionally political about the current presidential race in the US.
We were in Princeton in 2008 when Obama was elected, and it...
Do you know anybody who doesn't like being told a good story? Sometimes the most popular people we know are people who can tell stories. It is the the easiest way to make people understand...
Whether you are a sales director of multiple contact centres around the globe or you have a national field sales team, your teams will be using the phone to follow up and close proposals. What you...
Over the last 40 years several films have been released which, as a training company, has helped us draw inspiration and ideas.
Here is number 1 on our list, our top business related film...
Many years ago we delivered a project for a large organisation. We had to deal with an individual who would not, and could not see that what we were doing had any value.
Despite their...
Leadership has changed in the last 30 years. As a young manager with a small team I had to manage several difficult situations. One was an under-performing rep, who was resting on his laurels and...
My family and I have recently returned from the holiday of our lifetimes – we had a fortnight in Cayo Coco in Cuba. This area is in the Jardines del Rey archipelago with Ciego de Ávila as its...
Over the last 40 years several films have been released which, as a training company, has helped us draw inspiration and ideas.
Here is number 3 and 2 from our top 5:
Number 3: ...
If you look at the list of reviews from Mary's army of secret shoppers, Waterstones is enjoying top spot. If you are reading this Blog there's a good chance you are a reader, and have experienced...
Over the last 40 years several films have been released, which as a training company, has helped us draw inspiration and ideas.
Here is number 5 and 4 from our top 5:
Number 5: Tin...
Many of our partners have talked to us about the possible effects of Brexit.
The day after the vote, which I have to say we all expected to be ‘Remain', there was certainly an air of fear...
As a leader you motivate people to do their best in the present so that the future is better.
You, more than anyone, must keep the future in mind and be prepared to change and shape the...
Long live follow up!!
Well where to start with this one…
Have you worked in sales?
Have you ever tried to earn commission through selling products or services?
You have...
After studying at university for 2 months, I was confident in my realisation that this wasn’t for me. Even though I loved the subject, the tutoring was dull and uninspiring, and the city that I...
Over the last 9 years Reality Training have worked with the majority of major travel companies. This article has been written to help all travel agents.
The decision to leave the EU has...
Whether you are leading an entire organisation or a single team, and whether working in an office together or remotely, there are a few things that you should do every day.
The challenge of...
Whether you are leading an entire organisation or a single team, and whether working in an office together or remotely, there are a few things that you should do every day.
The challenge of...
Reflecting on my career, (please see my other blogs,) a question popped into my head around coaching, not in an academic way, more so in an emotional way? That question was “How should it feel to...
ou may remember my previous blog 'What's the difference between a manager and a leader?'
Well I would like to share with you a secret that supports the transformation from a manager to a...