Bob Morrell on August 12, 2021

We are all creatures of habit. If we spend our days on the telephone or meeting with different people about the same subject (selling the same things) then those habits become hugely ingrained....

Bob Morrell on August 10, 2021

I went into a local bank to open two accounts up for my teenage sons. We were served quickly and efficiently by a bank employee who helped us to set up the accounts and pay in the accumulated...

Jeremy Blake on August 5, 2021

If you aren't a reader and are more of a listener this short post is for you.

Instead of recommending my three favourite business books of last year, (I will recommend one at the end) I'm...

Jeremy Blake on July 8, 2021

It’s been a few years since we found subjects we were excited to write about, but we have now begun writing not one, but two new books!

Yesterday Bob and I spent the day sharing our ideas...

Bob Morrell on July 1, 2021

On a recent visit to Moss Bros, I was trying to buy a suit for my son for sixth form. The gentleman who served me was polite, direct, persuasive, and assumptive. He picked up shoes, shorts, ties,...