Bob Morrell on March 16, 2021

In Chapter 2 of The Brexit Manager we introduce Alex, a manager, of a customer facing team. When we wrote the book, pre Brexit, we urged companies to have a unified and consistent approach to...

Jeremy Blake on March 11, 2021

As non-essential retailers and other businesses are set to open on April the 12th, how will they lure people from their homes and more importantly steal customers away from their...

Bob Morrell on March 9, 2021

When we began, the idea of working abroad was nothing more than a daydream. We had no notion of going to another country and training people, especially to the United States where sales training...

Jeremy Blake on March 4, 2021

“It isn’t online training, it’s live training online.”

What does someone selling the rental of contemporary flats, another selling technical equipment to the mineral industry, a...

Jeremy Blake on March 4, 2021

Downturns are bound to make us behave differently. We get nervous about the future, our attitudes change and the way we deal with all our staff, clients and suppliers is directly affected.

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