How to look for new gaps and ways to serve the changing marketplace
In 2002 Bob and I launched Reality Advertising Partnership. Following Bob’s time in media sales for...
A couple of our daily videos which we broadcast on Facebook, have had a very high audience and it’s because we focused on someone famous, firstly Florence Nightingale and secondly with some quotes...
Announcing Your New Video Conference Speaking Double Act
Bob Morrell and Jeremy Blake have spoken at over 50 conferences and events.
Whether you have people in...
A short piece on Winston Churchill. Inspired from my reading of Churchill, Walking with Destiny, by Andrew Roberts.
Churchill believed that everything that...
The Visual Contact Centre
There are 27.8 million households in the UK according to The ONS and we can say that a good proportion of them, right now, have more members of...
Eleven years ago, we spoke at a conference where we pointed out that targeting was the wrong way to manage and motivate people and Managers should spend their valuable times on other tasks. At the...
Travel is an industry that is ahead of others when it comes to homeworking. Other companies are having to attempt homeworking for the first time and it’s not easy.
Some managers who see...
If circumstances lead you to self-isolate, I suggest you change the way you think about it.
Would you rather be in a state of self-isolation or a state or self-immersion?
Isolation...
One of the joys of podcasts is the ability to be doing something else while listening.
I have exhausted my ‘Running Tracks’ and need to download other songs, so for now have discovered ‘The...
When I look back on what led us to begin our business nearly 20 years ago, one of the reasons was trying to answer this question.
As an employee you work your hours, draw your salary and...
Over the last 18 months I have eaten in more than my usual share of chain restaurants all around the UK. Amongst some excellent meals I have noticed three troubling trends, which I fear, if not...
One of the problems with Board meetings is that they very rarely allocate enough time to focus on what’s happening right now. When the Board convenes everyone will have prepared something that...
I still have the thank you letter that mattered the most to me during my time at Yellow Pages.
It was from the HR director for a firm that sold and hired plant machinery. It wasn’t a throw...
Leaders and managers need to spend less time focusing on the result, the output of their team’s efforts.
Talking about results, good, bad, hit or missed, doesn’t change them, whether you...
You are a good listener. Friends talk to you. You can keep a secret too. Listening to friends and families, of course, may be easier than listening to colleagues or customers.
Is that true...
The 3 Camps When it Comes to Training
A few years ago, I had a call from a Canadian chap called Blake who was the European representative of an international training firm...
I was witness to a really talented manager recently, while on a Ski holiday in France with 6 different families.
On New Year’s Eve one of the children made a foolish mistake which caused...
As coaches, about now, many of our clients are starting to fall off whatever New Year Wagon they got on. Giving up drinking, eating, taking up exercise, cycling, walking, being nicer to people etc...
I ask the person handing me the coffee cup, “are your lids compostable?” “I have no idea,” comes the reply. I check the lid. 100% Compostable reads the embossed vegware. “They are” I say! “Oh...
During a training session last week people were discussing what they want to watch over Christmas. Mary Poppins Returns was talked about a lot, as were other family movies. The ‘is Die Hard a...