Bob Morrell on March 16, 2021

In Chapter 2 of The Brexit Manager we introduce Alex, a manager, of a customer facing team. When we wrote the book, pre Brexit, we urged companies to have a unified and consistent approach to...

Jeremy Blake on March 11, 2021

As non-essential retailers and other businesses are set to open on April the 12th, how will they lure people from their homes and more importantly steal customers away from their...

Jeremy Blake on March 4, 2021

Downturns are bound to make us behave differently. We get nervous about the future, our attitudes change and the way we deal with all our staff, clients and suppliers is directly affected.

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Jeremy Blake on February 25, 2021

 A 10 Point Checklist

What makes one relationship more important than another?

Perhaps it’s easier to look at your best three business relationships and see what...

Jeremy Blake on February 11, 2021

You can decide to approach an economic downturn with a positive attitude. You can decide that your company is going to have a positive attitude and look at how you can foster this internally and...