We’ve been training people to sell for over 13 years now, and in that time we’ve met a number brands who think we are going to train their people to be manipulative and kill their brand integrity...

In any large organisation there are two major groups.

The first group are the 'brand owners', typically 300 or so at a head office somewhere, who police the brand and decide what it’s...

I’ve just come back from compering my children’s school talent show. I got to wear my favourite oranges and lemons shirt that I wore in touring theatre in Germany in the late 90s.

Now here...

One of the joys of holidays is eating in restaurants and trying new cuisine. I was reminded recently, about a restaurant I visited in Sardinia many years ago, which specialised in fish. The owner/...