Jeremy Blake on September 14, 2021

Disloyal bonding is when somebody representing a customer talks down about an aspect of the business, the whole organisation or individuals or process within it, in an attempt to bond with the...

Bob Morrell on September 14, 2021

Sitting on the stage of a leading theatrical production is an amazing experience. At the Windsor Theatre Royal, 30 people per show can opt to sit on the actual stage and be immersed in the action...

Jeremy Blake on August 12, 2021

This is my first summer of having three teenagers at home, my 12 year old is now 13, joining her 17 year old brother and 15 year old sister.

While the winter term has been long and...

Bob Morrell on August 10, 2021

I went into a local bank to open two accounts up for my teenage sons. We were served quickly and efficiently by a bank employee who helped us to set up the accounts and pay in the accumulated...

Jeremy Blake on August 5, 2021

If you aren't a reader and are more of a listener this short post is for you.

Instead of recommending my three favourite business books of last year, (I will recommend one at the end) I'm...