Disloyal bonding is when somebody representing a customer talks down about an aspect of the business, the whole organisation or individuals or process within it, in an attempt to bond with the...

Sitting on the stage of a leading theatrical production is an amazing experience. At the Windsor Theatre Royal, 30 people per show can opt to sit on the actual stage and be immersed in the action...

As a thirteen-year-old, I was at a good intermediate level in Latin. I could speak and write it and was better at it than French and had the most charismatic teacher, who also directed the school...

It is great to have an expertise in your profession. Being a King or a Queen of one trade is better than being a Jack of all. However, when it comes to all other of aspects of life on planet earth...

Our most popular podcast is ‘Dissecting the Obsession with Meetings’. We look at the way that meetings have accelerated in number up to, and then through the pandemic, to the point where the term...