Bob Morrell on May 23, 2017

So it seems that a couple of times every year we have to spend a great deal of time on the phone, renewing insurances, energy bills, mobile phone contracts - you get the picture.

We all...

Jeremy Blake on March 17, 2017

A few years ago I rang my children's nursery to let them know I was coming to get them early. The phone was picked up and I was hit with, “Hi you’re through to Made Up Nursey, Its Jackie speaking...

Jeremy Blake on October 15, 2016

Do you know anybody who doesn't like being told a good story? Sometimes the most popular people we know are people who can tell stories. It is the the easiest way to make people understand...

Jeremy Blake on September 16, 2016

Whether you are a sales director of multiple contact centres around the globe or you have a national field sales team, your teams will be using the phone to follow up and close proposals. What you...

Anonymous on July 14, 2016

Long live follow up!!

Well where to start with this one…

Have you worked in sales?

Have you ever tried to earn commission through selling products or services?

You have...