Bob Morrell on October 22, 2020

NPS or Net Promoter Score is that survey you are given at the end of a transaction – either face to face, on the phone or online. They ask you to score the service out of 10.  A 9 or a 10 means...

Jeremy Blake on October 6, 2020

A delegate on one of our open programmes shared an insight which both shocked her and at the same time exposed the opportunity to her.

Taking the training while on furlough she can’t apply...

Jeremy Blake on September 10, 2020

This week we kicked off our new Open Programme, Frontline Management – essential skills for sales managers and team leaders. 

In the current climate, all businesses are looking to their...

Jeremy Blake on September 10, 2020

This week our other new Open Programme began, How to Sell Right Now  – the best way to boost sales results. 

Whether you are a large business, a corporate, an SME, or start up, all business...

Jeremy Blake on July 30, 2020

More magazines are sold in September than any other month of the year. After the summer people look to the future and want to know about what’s new and up and coming in whatever field their hobby...