As a manager, re-contracting with your team is one of the most important things you can do. Let’s imagine you have been asked to coach your team in a new set of behaviours, something...

We recorded a podcast recently for our ‘Bob & Jeremy’s Conflab’ channel which I am expanding on a little here. The paradox is simple. There are brands that know the potential lifetime value of...

Many years ago, we were delivering management training to a large organisation. The training was on typical subjects useful to all managers; coaching, time management, leadership, etc. On one of...

My wife and I had the strange sensation at the weekend, walking into a car showroom, as one of our cars is no longer fit for purpose.

Some years ago, I had three children I now have three...

This is a question we often get asked after 21 years. When we reflect on the relationships we’ve created, and this is very much a relationship business, we zone in on one or two people (...