To be energy efficient there is an investment. Let’s start with light bulbs. You pay a lot more for an energy efficient light bulb as they typically use 80% less electricity. You can also spend...
A characteristic of a good economic period is the fact that many businesses are able to successfully sell their higher priced products. People avoid and even ignore the less profitable areas of...
If you had to make a choice between having better managers or better salespeople which would you choose?
It’s a good debate to have, but it is also a choice you don’t have to make. You can...
NPS or Net Promoter Score is that survey you are given at the end of a transaction – either face to face, on the phone or online. They ask you to score the service out of 10. A 9 or a 10 means...
Our recent Frontline Managers group threw up a fascinating insight. We focus on the importance of running specific sales meetings – meetings that concentrate solely on sales performance. The...
Live and launched…our new Audio Book.
The Perfect Storm, 30 Ways to Drive Your Business.
By Bob Morrell and Jeremy Blake
...
This week we kicked off our new Open Programme, Frontline Management – essential skills for sales managers and team leaders.
In the current climate, all businesses are looking to their...
This week our other new Open Programme began, How to Sell Right Now – the best way to boost sales results.
Whether you are a large business, a corporate, an SME, or start up, all business...
Remember those far away days when you’d suggest to a friend a day spent shopping, with a nice lunch and a mooch around the shops? Those days feel like a distant memory at the moment. We avoid busy...
More magazines are sold in September than any other month of the year. After the summer people look to the future and want to know about what’s new and up and coming in whatever field their hobby...
We ran the second in a series of Zoom debates, arguing for, and against, a World Thriving without Employees. (i.e. all becoming self- employed).
Joined by an audience including Barbara...
“Martha”, I ask my fourteen year old, “what are you most looking forward to when face to face restrictions are lifted?”
A long pause, then, “just seeing my friends and being back at school...
In 2003-4 we were a fledgling business and had several revenue streams.
One of these was to act as marketing consultants for many small businesses. We had a portfolio of different clients...
Around this time in 1990 I was completing my last painting for my A level in Art. I was in the village near my school and painting a section of the church.
I heard a lot of laughter as a...
When I was a new Account Manager, with my territory, company car and mobile phone, I travelled around Central England and West London, selling advertising to large companies.
Every month,...
Announcing Your New Video Conference Speaking Double Act
Bob Morrell and Jeremy Blake have spoken at over 50 conferences and events.
Whether you have people in...
The Visual Contact Centre
There are 27.8 million households in the UK according to The ONS and we can say that a good proportion of them, right now, have more members of...
Eleven years ago, we spoke at a conference where we pointed out that targeting was the wrong way to manage and motivate people and Managers should spend their valuable times on other tasks. At the...
When I look back on what led us to begin our business nearly 20 years ago, one of the reasons was trying to answer this question.
As an employee you work your hours, draw your salary and...
Leaders and managers need to spend less time focusing on the result, the output of their team’s efforts.
Talking about results, good, bad, hit or missed, doesn’t change them, whether you...