Jeremy Blake on November 26, 2020

To be energy efficient there is an investment. Let’s start with light bulbs. You pay a lot more for an energy efficient light bulb as they typically use 80% less electricity.  You can also spend...

Jeremy Blake on November 12, 2020

A characteristic of a good economic period is the fact that many businesses are able to successfully sell their higher priced products. People avoid and even ignore the less profitable areas of...

Jeremy Blake on November 6, 2020

If you had to make a choice between having better managers or better salespeople which would you choose?

It’s a good debate to have, but it is also a choice you don’t have to make. You can...

Bob Morrell on October 22, 2020

NPS or Net Promoter Score is that survey you are given at the end of a transaction – either face to face, on the phone or online. They ask you to score the service out of 10.  A 9 or a 10 means...

Bob Morrell on October 6, 2020

Our recent Frontline Managers group threw up a fascinating insight. We focus on the importance of running specific sales meetings – meetings that concentrate solely on sales performance. The...

Jeremy Blake on September 29, 2020

Live and launched…our new Audio Book.
The Perfect Storm, 30 Ways to Drive Your Business.

By Bob Morrell and Jeremy Blake

...

Jeremy Blake on September 10, 2020

This week we kicked off our new Open Programme, Frontline Management – essential skills for sales managers and team leaders. 

In the current climate, all businesses are looking to their...

Jeremy Blake on September 10, 2020

This week our other new Open Programme began, How to Sell Right Now  – the best way to boost sales results. 

Whether you are a large business, a corporate, an SME, or start up, all business...

Ann Harris on September 8, 2020

Remember those far away days when you’d suggest to a friend a day spent shopping, with a nice lunch and a mooch around the shops? Those days feel like a distant memory at the moment. We avoid busy...

Jeremy Blake on July 30, 2020

More magazines are sold in September than any other month of the year. After the summer people look to the future and want to know about what’s new and up and coming in whatever field their hobby...

Bob Morrell on June 26, 2020

We ran the second in a series of Zoom debates, arguing for, and against, a World Thriving without Employees. (i.e. all becoming self- employed).

Joined by an audience including Barbara...

Jeremy Blake on June 15, 2020

“Martha”, I ask my fourteen year old, “what are you most looking forward to when face to face restrictions are lifted?”

A long pause, then, “just seeing my friends and being back at school...

Bob Morrell on May 28, 2020

In 2003-4 we were a fledgling business and had several revenue streams.

One of these was to act as marketing consultants for many small businesses.  We had a portfolio of different clients...

Jeremy Blake on May 28, 2020

Around this time in 1990 I was completing my last painting for my A level in Art.  I was in the village near my school and painting a section of the church.

I heard a lot of laughter as a...

Bob Morrell on April 30, 2020

When I was a new Account Manager, with my territory, company car and mobile phone, I travelled around Central England and West London, selling advertising to large companies.

Every month,...

Jeremy Blake on April 16, 2020

Announcing Your New Video Conference Speaking Double Act

Bob Morrell and Jeremy Blake have spoken at over 50 conferences and events.

Whether you have people in...

Jeremy Blake on April 2, 2020

The Visual Contact Centre

There are 27.8 million households in the UK according to The ONS and we can say that a good proportion of them, right now, have more members of...

Bob Morrell on April 2, 2020

Eleven years ago, we spoke at a conference where we pointed out that targeting was the wrong way to manage and motivate people and Managers should spend their valuable times on other tasks. At the...

Bob Morrell on March 4, 2020

When I look back on what led us to begin our business nearly 20 years ago, one of the reasons was trying to answer this question.

As an employee you work your hours, draw your salary and...

Jeremy Blake on February 11, 2020

Leaders and managers need to spend less time focusing on the result, the output of their team’s efforts.

Talking about results, good, bad, hit or missed, doesn’t change them, whether you...