our blog

Browse through an assortment of blog posts by our very own experts and specialists. Our team has spent many years of delivering sales training and management development to a multitude of brands and partners. Here is where they impart their experience and knowledge they gained. Improve your understanding of the inner workings of your industry and how to apply this knowledge in your company’s day to day operations.

Bob Morrell on August 19, 2019

As a father of two teenagers, I do sometimes worry that we’re creating a generation of people who lack genuine empathy with their fellow human beings. Interactions that we take for granted, like...

Bob Morrell on August 19, 2019

As a regular traveller for business I am used to booking my airport parking well in advance, so I can get the car park as near to the terminal as possible, for the lowest price.  The Gatwick...

Bob Morrell on August 19, 2019

There’s a famous scene in ‘Peep Show’ where two of the characters, Mark and Super-Hans are at a country pub, trying to get a late-night cab back to their hotel. Mark is on the phone to the taxi...

Bob Morrell on August 12, 2019

One of the disadvantages of being a trainer and speaker is that you are sometimes forced to eat, in restaurants, alone. On a recent trip to Newcastle I went to one of my favourite chains and asked...

Jeremy Blake on August 8, 2019

If you are someone who likes to keep a toe in the world of work but also wants a book that helps you in all parts of your life, then let me recommend two people to you.

The reason I say...

Bob Morrell on June 27, 2019
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Bob Morrell on June 27, 2019

Our first big project in travel was over 10 years ago; a ‘lates’ roadshow for a major travel retailer. An inspired training manager saw the gap between his agents...

Jeremy Blake on May 26, 2019

I had another I’ll just ‘check with my manager moments’ on Saturday.

While in Milton Keynes aka MK Downtown Central LA I was in a relative bustle, and having stocked up to sort the upcoming...

Bob Morrell on May 24, 2019

Today is yet another historic day in the history of Brexit. Another delay, another leader? And more discussion, division, uncertainty and stagnation. We’re a country...

Bob Morrell on May 24, 2019

When I was 19 I booked myself onto a Pan Am flight to the US. Within the costs of the return flight, were the following things. 2 Suitcases each way. Food and drinks...

Bob Morrell on May 24, 2019

Someone recently observed to me that she thought that some men have it drummed into themselves, to never apologise. Or at least, to never apologise to a woman. In...

Jeremy Blake on December 13, 2018

Imagine you are sitting in the South of France, you’ve just enjoyed a Prix Fixee lunch. As the sun shifts in the sky and the...

Bob Morrell on December 6, 2018

Executive Coaching is the fastest growing part of our business. One-to-one, confidential sessions focusing on asking the right questions to help each person find the...

Jeremy Blake on November 16, 2018

With thanks to Daniel Pink* for recommending this Ted...

Jeremy Blake on November 16, 2018

Inside: The guaranteed to please - company Christmas present to add to your secret santa....

Bob Morrell on November 16, 2018

The one thing that amazes you when you start working in a new industry, is the number of awards events that take...

Jeremy Blake on October 1, 2018

 This is a cracking Ted Talk from Lera Boroditsky that she gave at Ted Women last year.

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Bob Morrell on October 1, 2018

One of the downsides of being a public company is that the public have access to everything....

Jeremy Blake on October 1, 2018

Planning. Making a Plan. Fail to Plan and You Plan to Fail. We have all heard about the importance of planning and many of you...

Bob Morrell on September 3, 2018

If you’ve never spent a day at an auction, you should. It’s a lesson in the art of...