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Relevant, Accessible and High Value Programmes
Try Reality Training for Two Hours per week
Manage Better – Sell More
Early Bird/BOGOF Offers Available

How to sell right now

The best way to boost your results

Frontline management Part 1

Essential skills for sales managers & team leaders

Frontline management Part 2

Essential skills for sales managers & team leaders

The B2B Professional

For business to business salespeople

Listen to your Free Podcast

‘Really enjoyable, amusing and informative.’

Targeting, Company Values, Sales Skills and Disloyal Bonding.Travel Stories, Solutions and Strategies.

Regular, Useable Podcasts from the Original Reality Double Act.

Connecting Through Conversation 

Human interaction is about more than ticking a box. Your customers aren’t reading from a script so why should you? Learn to speak their language. Small changes in behaviour have a huge impact.

8 Free How to Guides to help you with the challenges and opportunities of now.

Find out more here

About Reality Training

Reality Training is a company that specialises in sales and customer service training and leadership and management development. By creating better habits and giving people key principles, you can radically improve your company’s performance. Reality Training delivers engaging and interactive training that will have a positive effect on your people, your customers and your results.

Since 2001, we have trained sales and service people, their managers and leaders in industries including travel, information technology, retail, media, software and financial services. We have trained people throughout the UK, Europe, India, and across the US. For an extensive list of our clients, see our Clients page.

Our training isn’t the conventional method. 

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our clients

Sky
The Economist
MSC Cruises
Tradewinds
Chubb
Steppes Travel
We Know
The AA
Halfords
Teleperformance
Webhelp
Bedlam Brewery
NFU

our services

Sales

We have delivered sales training to thousands of salespeople across the UK, Europe, India and the US. Our approach, philosophy and ideas are fresh, inspiring and motivational.

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Customer Service

Using our 5 Principles model, we can demonstrate that using the right structure and language in your conversations can achieve success across any service channel.

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Leadership & Management

Successful sales and service people soon find themselves promoted to Management – but do they have the skills to perform to their fullest potential?

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recent blogs

What do we feel about someone working from home with no one else to look after who is struggling with virtual meetings, compared to the busy single parent who juggles it all and appears to be in...

A recent news story has suggested that bosses are taking advantage of their homeworking staff by emailing them out of hours, expecting responses, and are disrupting the work/life balance. A Union...

First you need to look at the question, who are the people buying the B2B sales training?

There can be a big difference between the buyer and the receiver of the training.

When...

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