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Relevant, Accessible and High Value Programmes
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Manage Better – Sell More
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How to sell right now

The best way to boost your results

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Frontline management Part 1

Essential skills for sales managers & team leaders

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Frontline management Part 2

Essential skills for sales managers & team leaders

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Coming soon...
The B2B Professional

For business to business salespeople

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Listen to your Free Podcast

‘Really enjoyable, amusing and informative.’

Targeting, Company Values, Sales Skills and Disloyal Bonding.Travel Stories, Solutions and Strategies.

Regular, Useable Podcasts from the Original Reality Double Act.

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Connecting Through Conversation 

Human interaction is about more than ticking a box. Your customers aren’t reading from a script so why should you? Learn to speak their language. Small changes in behaviour have a huge impact.

About us
The 5 Principles
Our blog

8 Free How to Guides to help you with the challenges and opportunities of now.

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About Reality Training

Reality Training is a company that specialises in sales and customer service training and leadership and management development. By creating better habits and giving people key principles, you can radically improve your company’s performance. Reality Training delivers engaging and interactive training that will have a positive effect on your people, your customers and your results.

Since 2001, we have trained sales and service people, their managers and leaders in industries including travel, information technology, retail, media, software and financial services. We have trained people throughout the UK, Europe, India, and across the US. For an extensive list of our clients, see our Clients page.

Our training isn’t the conventional method. 

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our clients

Sky
The Economist
MSC Cruises
Tradewinds
Chubb
Steppes Travel
We Know
The AA
Halfords
Teleperformance
Webhelp
Bedlam Brewery
NFU

our services

Sales

We have delivered sales training to thousands of salespeople across the UK, Europe, India and the US. Our approach, philosophy and ideas are fresh, inspiring and motivational.

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Customer Service

Using our 5 Principles model, we can demonstrate that using the right structure and language in your conversations can achieve success across any service channel.

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Leadership & Management

Successful sales and service people soon find themselves promoted to Management – but do they have the skills to perform to their fullest potential?

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recent blogs

Challenging opportunities
Apr 6, 2021

A small brainwave as I wrapped our latest group open course this morning in How to Sell.

For years I have talked about challenges and opportunities as separate things.

This is to...

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Beware of Product Lines kept on because of Sentimentality rather than Profit
Apr 6, 2021

In the 1960s my father Julian Blake worked at Sanderson the interior furnishings company that has been helping people style their homes and buildings since 1860.

He managed a number of...

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The Brexit Manager
Mar 29, 2021

As a Manager, working through this Brexit period, do you feel ready for the challenges this period of predictable uncertainty will raise?

...

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