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About Reality Training
Since 2001, we have trained sales and service people in industries such as travel, retail, media, software sales and financial services. We have trained people throughout the UK, India, the Philippines and across the US. For an extensive list of our clients, see our Clients page.
We bespoke our sales training to your organisation. Using our 5 Principles model and Reality Win Sales Structure, we can develop your people in a number of different ways including live sessions and workshops, conferences and training films, as well as embedding programmes such as e-learning and webinars.
our clients
our services
Sales
We have delivered sales training to thousands of salespeople across the UK, Europe, India and the US. Our approach, philosophy and ideas are fresh, inspiring and motivational.
Customer Service
Using our 5 Principles model, we can demonstrate that using the right structure and language in your conversations can achieve success across any service channel.
Leadership & Management
Successful sales and service people soon find themselves promoted to Management – but do they have the skills to perform to their fullest potential?
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recent blogs
One of the problems with Board meetings is that they very rarely allocate enough time to focus on what’s happening right now. When the Board convenes everyone will have prepared something that...
I still have the thank you letter that mattered the most to me during my time at Yellow Pages.
It was from the HR director for a firm that sold and hired plant machinery. It wasn’t a throw...
Leaders and managers need to spend less time focusing on the result, the output of their team’s efforts.
Talking about results, good, bad, hit or missed, doesn’t change them, whether you...