How we work

The Reality approach:
Your tailored solution

What are your objectives? Once we understand your business goals, our approach begins with a full diagnosis of your current methods.

What's your training solution? We create engaging, customised training programmes designed for practical relevance within your organisation.

How do we land and embed the changes? We provide extensive support using different channels to help you embed your training into your organisation.

Group discussion with Team Leaders

How we will work with you...

Two colleagues discussing work

Diagnosis & consultancy

Tell us your challenges and goals. We will assess your customer's experience through face-to-face observations, call listening, and by checking proposals, presentations, and sales communication. We run co-build sessions for frontline input. We identify habits and systemic failures that are damaging your business. These findings are valuable in their own right and help us design the best training content.

Two sales trainers speaking in front of a large TV screen

Design & delivery

We design customised training programmes that are engaging, interactive, and practical. We use real-world scenarios to ensure your team gains skills they can immediately apply.

Our programmes are delivered through two-trainer events, which brings to life the content, shows your people the before and after, and challenges each person to select where and how they will change and improve their capability.

Management trainer presenting to team leaders

Landing & embedding change

Your project features ongoing support through team leader and manager training, group and individual coaching, on-site leadership, as well as a suite of training support materials. Our partnership is the catalyst that improves your sales culture.

Our value to you

  • Our expertise is transforming and revitalising businesses by creating a culture of sales excellence
  • Creating consistency and certainty through long-term partnerships
  • A pioneering UK training and coaching brand with over 20 years of experience
  • Highly effective, entertaining, and memorable training delivery
  • A team of experienced and inspirational trainers, coaches, and actors
Group shot of the Reality Team in front of the Garden Office
Trusted by:
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