Clients

Our sales and management training services have contributed to the success of many companies in different industries. You can find here the businesses that have placed their trust in our training and have come out with better customer service, efficient training processes, and many other clear advantages.

strategic partnership

We are lucky to have numerous companies that have decided to partner with us, who complement what we do. We do this by learning more about the needs of our clients and constantly developing professional relationships that allows us to deliver beyond expectations.

Thomas Cook
The AA
TUI
Halfords

Our Clients

The AA     I     Aceville    |    Adobe     |    Archant    |    Audi    |    B&Q    |    Bourne Leisure    |    Carax    |   Centaur Media    |    Clyde & Forth    |    Coats Plc    |    Costa    |    Co-operative Travel     |   Destinology    |    DMG World Media   |    Dunelm    |   Easyfairs    I    EFR Travel    |    EMAP    |   Halfords Ltd     |    Informex    |    Institute of Directors    |     Integra    |    Jones the Bootmaker    |    Journey Latin America    |     Journeys of Distinction    |    Kuoni Travel Limited     |    Laser UK     |    Last FM    |    Lastminute.com    |     Marwyn Investment Management    |    Mendip Self Storage   |    Mid Counties Co-operative Travel    |    Mortgages for Business    |     Murata    |     Newsquest    |     Notcutts     |     Pearson     |     Penna     |     Perspective Publishing     |     Superbreak     |     The AA    |     The Freedom Travel Group     |     The London Elizabeth Hotel     |     The Money Shop    |     Princess Cruises     I     The Public     |     Quest     I     The Shetland Times     |     Thomas Cook     I     Travelocity     |     Travel Trade Gazette     |     Travel Weekly    |     Trumans Beer     |     TUI     |     Ultima Media     |     UBM     |     Volkswagen Group     |   WGC Group     |     William Reed Business Media     |     Wolseley    I     Yell

“We first hired Jeremy and Bob to speak at our conference in 2010 which is when our relationship started. As a result of the superb delegate feedback and results from this first conference we have gone on to use Reality Training several times since for projects varying from individual 1to1 coaching and smaller group sales and management training to conference presenting. We have measured in detail the results and have been thrilled every time with the return on our investment. Simply put for the people, Jeremy and Bob engage on many levels, they drive key messages and skills home as well as being incredibly motivational and confidence boosting…….and simply put for the results, they generate increased sales and margin. A brilliant combination and thoroughly recommended. ”
Sheena Darby, Co-operative Travel
“This year, I and my sales team had the pleasure of engaging Reality to train phone sales teams in three locations across the US and even one in India.  To a person, they embraced our business and our objectives and created an experience that often felt like it was just for us.  This wasn’t just any old training class.   Every single agent, coach, supervisor, QA specialist, manager who went through the sessions felt like they’d been to an event.  Many thanked me personally for allowing them the opportunity to attend, some were moved to tears, all were impressed and motivated.  Bob, Jeremy and their associates make this training like none other – absolutely engaging, entertaining, moving, and powerful.  Bob and Jeremy sincerely care that the process works and their follow-up, engagement, accessibility post-training proves they aren’t some fly-by-night training shysters but are invested in our success.  Since the training we have fully embraced the principles and have now changed our entire quality assessment philosophy and metrics to align with the Reality sales principles.  It is our way forward. ”
Karen Samuelson, Director Off-line Sales, Travelocity
“Bob & Jeremy have brought a refreshingly energetic approach to engaging and training our shop floor colleagues to provide the very best selling experience for our customers.  Grounded in proven and pragmatic techniques, they have helped our people take those techniques and make them their own. Colleagues translate those techniques into a language that personally resonates with them and consequently, gives each individual the confidence to use the techniques every time they talk with their customers and as a result, convert those conversations into sales. ”
Phil O’Connor, Head of Learning & Development, Halfords Ltd
“Being a Training & Development manager I receive many regular sales calls offering me a variety of training solutions.  So when I received a call from Reality training it had a very different approach and captured my attention.  Without obligation, I was invited to see them in action at a local venue.  Although we had no initial requirements – their approach and style was incredibly engaging and gave me real food for thought as to what they could bring to our business, especially in these challenging times. It’s refreshing to deal with personable trainers from start to finish rather than a pushy frontline sales team who then deploy a trainer.  The training was pitched at the perfect level for our audience, our training team were invited to observe to help embed the whole process and the trainers adapted the course as they progressed.  A fabulous selection of examples were demonstrated to help staff relate to the course content and test them for themselves. The results so far are very encouraging and the staff all fully engaged in trying the new techniques and sharing their findings.  The whole process has been a real pleasurable experience and I would thoroughly recommend Reality training to assist any forward thinking organisation, whether they have staff with years of experience, who are set in their ways to those new to the business who are totally mouldable.  These guys cover the spectrum with spectacularly.  Sincere thanks for all your support, suggestions, enthusiasm and boundless passion. ”
Dawn Butcher, Head of Training & Development, Kuoni
“Reality Training have helped our EMEA Channel team to transform into an SMB sales organization and revitalized our approach to engage with SMBs. In the first quarter of working with us, they helped us to achieve challenging targets and made a difference of missing targets big time before the training to overachieving all set goals thereafter. They have spent quite some time to understand our business model and the opportunities for growth. I would recommend any Business Leader that faces this or a similar challenge to transform the team to contact Reality Training. ”
Hardy Koehler, Head of EMEA Channel Sales, Adobe