our blog
Browse through an assortment of blog posts by our very own experts and specialists. Our team has spent many years of delivering sales training and management development to a multitude of brands and partners. Here is where they impart their experience and knowledge they gained. Improve your understanding of the inner workings of your industry and how to apply this knowledge in your company’s day to day operations.
Long live follow up!!
Well where to start with this one…
Have you worked in sales?
Have you ever tried to earn commission through selling products or services?
You have...
After studying at university for 2 months, I was confident in my realisation that this wasn’t for me. Even though I loved the subject, the tutoring was dull and uninspiring, and the city that I...
Over the last 9 years Reality Training have worked with the majority of major travel companies. This article has been written to help all travel agents.
The decision to leave the EU has...
Whether you are leading an entire organisation or a single team, and whether working in an office together or remotely, there are a few things that you should do every day.
The challenge of...
Whether you are leading an entire organisation or a single team, and whether working in an office together or remotely, there are a few things that you should do every day.
The challenge of...
Reflecting on my career, (please see my other blogs,) a question popped into my head around coaching, not in an academic way, more so in an emotional way? That question was “How should it feel to...
ou may remember my previous blog 'What's the difference between a manager and a leader?'
Well I would like to share with you a secret that supports the transformation from a manager to a...
In my first ever proper job at the age of 16, I was exposed to 3 things I had previously no experience of. I was a clerk in an insurance office, and was led to a huge cupboard full of green...
Looking back at my career I can pull out golden moments when things just clicked, you know, when you're in the "zone"
The "zone" is an elusive and magical thing that most of us strive to...
Whether you are leading an entire organisation or a single team, and whether working in an office together or remotely, there are a few things that you should do every day.
The challenge of...
You are recruiting for your sales and service team, so what type of person will serve you best? People who are more self aware, or people who are more outward in their perspective?
Let’s...
Whether you are leading an entire organisation or a single team, and whether working in an office together or remotely, there are a few things that you should do every day.
The challenge of...
Manager – doing things right
Leader – doing the right thing
It took me some time to master being a manager in my earlier career.
In my role as a manager:
1. I had to...
Every six months, Reality Training organise a team building day in which Jeremy, Ann, Bob and myself take part. Last time out, Ann organised a brilliant murder mystery trail through the lovely...
Everyday you are confronted with choices. Which shirt to wear, which shoes, what to have for breakfast, whether you should put a wash on or hang out the washing; and this is before you have even...
1. What is the truth behind the CV? Most salespeople will produce a CV that smacks of super sales skills and masks a reality of mediocre achievements. That’s a given. So what is the truth behind...
At a recent travel conference we presented a session on time management. Whilst delivering this to a group of successful travel homeworkers, we reflected on the many presentations we have seen...
During my first week at Drama school in the September of 1990, Jonathan David, our Head of Drama, taught me a major lesson, perhaps the most important lesson I was to learn from my time studying...
On a recent holiday, my son wanted a Real Madrid football strip. He and his mother had already seen one he liked (the away kit, Ronaldo’s name on the back) and had been offered it for 40 euros. I...