our blog

Browse through an assortment of blog posts by our very own experts and specialists. Our team has spent many years of delivering sales training and management development to a multitude of brands and partners. Here is where they impart their experience and knowledge they gained. Improve your understanding of the inner workings of your industry and how to apply this knowledge in your company’s day to day operations.

Jeremy Blake on April 11, 2017

I recently spent time in a large secondary school in Newport Pagnell as part of a team of Young Enterprise volunteers.

We were running a workshop with 14 year olds, exploring the different...

Robbie Tosh on April 11, 2017

Reality Training are excited to announce that we have launched a new programme for Team Leaders.

From our experience on projects and partnerships with our clients lasting between two and...

Bob Morrell on March 17, 2017

One of the current focuses of many brands is the empowerment of their staff and managers through training and enablement, which generates engagement.

Whilst all these are essential they are...

Jeremy Blake on March 17, 2017

My Father was a fine golfer and had a handicap of 4 when he was 14. This was in 1943.

He was good enough to have become a pro and yet he was discouraged by his parents, and instead he...

Bob Morrell on December 8, 2016

A friend of mine recently went to work in Spain. From his central city offices, he and a multi-cultural team all work together to achieve service excellence and productivity.

He has one...

Anonymous on November 30, 2016

This month, the Reality Training team took part in our biannual Team Building day.  This time, it was the turn of Bob Morrell. As usual, the day was planned in secret, and only Bob knew what the...

Robbie Tosh on November 18, 2016

More and more, organisations are moving away from the stereotypical office cubical environment, to a more freer moving, flexible style of working. Why is this? At first glance, it would seem...

Jeremy Blake on November 8, 2016

We are currently developing and installing a lot of sales and service models into large organisations.

Typically anything between 2,000 and 7,0000 sales and service people, managers,...

Bob Morrell on November 3, 2016

Whenever we meet new potential clients or embark on a new project, we always mystery shop the brand first to get an immediate gauge on the service standards currently on show.

In some cases...

Jeremy Blake on October 19, 2016

I’m just back from the ABTA Travel Convention in Abu Dhabi, which was a big hit on the networking front, and I gleaned some good insights and ideas from some of the speakers.

Phubbing. This...

Bob Morrell on October 17, 2016

Watching from afar, it’s tempting to write something very emotionally political about the current presidential race in the US.

We were in Princeton in 2008 when Obama was elected, and it...

Bob Morrell on September 12, 2016

Over the last 40 years several films have been released which, as a training company, has helped us draw inspiration and ideas.

Here is number 1 on our list, our top business related film...

Bob Morrell on September 6, 2016

Many years ago we delivered a project for a large organisation. We had to deal with an individual who would not, and could not see that what we were doing had any value.

Despite their...

Bob Morrell on September 1, 2016

Over the last 40 years several films have been released which, as a training company, has helped us draw inspiration and ideas.

Here is number 3 and 2 from our top 5:

Number 3: ...

Bob Morrell on August 12, 2016

Over the last 40 years several films have been released, which as a training company, has helped us draw inspiration and ideas.

Here is number 5 and 4 from our top 5:

Number 5:  Tin...

Bob Morrell on August 11, 2016

Many of our partners have talked to us about the possible effects of Brexit.

The day after the vote, which I have to say we all expected to be ‘Remain', there was certainly an air of fear...

Robbie Tosh on July 14, 2016

After studying at university for 2 months, I was confident in my realisation that this wasn’t for me. Even though I loved the subject, the tutoring was dull and uninspiring, and the city that I...

Anonymous on June 21, 2016

ou may remember my previous blog 'What's the difference between a manager and a leader?'

Well I would like to share with you a secret that supports the transformation from a manager to a...

Anonymous on May 25, 2016

Every six months, Reality Training organise a team building day in which Jeremy, Ann, Bob and myself take part. Last time out, Ann organised a brilliant murder mystery trail through the lovely...

Jeremy Blake on May 22, 2016