Delivering Dynamic Results Through Tailored Sales Models

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About Reality Training

Since 2001, we have trained sales and service people in industries such as travel, retail, media, software sales and financial services. We have trained people throughout the UK, India, the Philippines and across the US. For an extensive list of our clients, see our Clients page.

We bespoke our sales training to your organisation. Using our 5 Principles model and Reality Win Sales Structure, we can develop your people in a number of different ways including live sessions and workshops, conferences and training films, as well as embedding programmes such as e-learning and webinars.

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our clients

Thomas Cook
The AA
Halfords

our services

Sales

We have delivered sales training to thousands of salespeople across the UK, Europe, India and the US. Our approach, philosophy and ideas are fresh, inspiring and motivational.

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Customer Service

Using our 5 Principles model, we can demonstrate that using the right structure and language in your conversations can achieve success across any service channel.

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Leadership & Management

Successful sales and service people soon find themselves promoted to Management – but do they have the skills to perform to their fullest potential?

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recent blogs

Jeremy and I have spoken at many company and association conferences in the last 16 years. Our experiences prompted us to write our guide to conferences ‘Unforgettable’ which is available from our...

It is said that Mothercare has a 25% market share in buggys and cots and larger items. Yet in their own statement they now make 43% of their sales online.

What this says to me is that their...

Many of us watched the Royal Wedding this week and enjoyed the splendour and romance of this beautiful day. The weather, backdrop and participants presented a wonderful advert of our country to...

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