Delivering Dynamic Results Through Tailored Sales Models

Why Reality Training?

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About Reality Training

Since 2001, we have trained sales and service people in industries such as travel, retail, media, software sales and financial services. We have trained people throughout the UK, India, the Philippines and across the US. For an extensive list of our clients, see our Clients page.

We bespoke our sales training to your organisation. Using our 5 Principles model and Reality Win Sales Structure, we can develop your people in a number of different ways including live sessions and workshops, conferences and training films, as well as embedding programmes such as e-learning and webinars.

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our clients

Thomas Cook
The AA
Halfords

our services

Sales

We have delivered sales training to thousands of salespeople across the UK, Europe, India and the US. Our approach, philosophy and ideas are fresh, inspiring and motivational.

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Customer Service

Using our 5 Principles model, we can demonstrate that using the right structure and language in your conversations can achieve success across any service channel.

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Leadership & Management

Successful sales and service people soon find themselves promoted to Management – but do they have the skills to perform to their fullest potential?

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recent blogs

Yet another retailer is going to the wall with over 5000 jobs lost! This is another tragedy where retailers are putting concept over capability. The idea of a pound shop should be so simple; fill...

So House of Fraser is to close some stores in order to stay afloat. This is very sad news coming as it does after so many other retail brands who have suffered at the hands of changing habits....

'Apologise for any inconvenience.' We hear this so often but what does it mean? On this current trip I’ve heard it in relation to:  

Late arrival into Kings Cross. 

Late Departure...

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